We are delighted to announce that we are now officially ISO 9001 accredited. Our Quality Management System (QMS) has been confirmed as meeting the standards of the latest 2015 revision. Gaining accreditation of this internationally recognised standard demonstrates our commitment to providing a consistently high quality of service to our customers alongside ongoing investment in development, technology, processes and procedures.
ISO 9001:2015 standard is underpinned by risk based thinking and requires active engagement of employees at all levels of the business. The benefits of an established Quality Management System reach far beyond customer satisfaction and assurance, the accreditation enhances the professionalism of the business’ operations and creates a culture of exceeding expectations.
We will be continually improving the system to ensure that all processes, plans and training are always to the highest standard. This demonstrates our commitment in meeting customer requirements and providing excellent customer service for all our products and services.